At J’aroma Candles, we want you to have full understanding of our company and products. We also want you to have the best experience possible. It is important to us that you enjoy your candles. We take great pride in using only the finest quality ingredients and materials. Please read and understand these recommendations to keep J’aroma Candles a well-lit part of your life.

*It is important to know that Soy Wax has a memory and should be allowed to achieve a full melt pool on it's very first burn. If it is extinguished beforehand, all subsequent melt pools might not go past the first one. To create a melt pool, burn the candle for one hour for every inch of its diameter.

 

  • Remove all packaging before lighting.

  • Always place candles on a flat, level surface away from drafts and combustibles.

  • Keep out of reach of children and pets.

  • Keep wick(s) trimmed to 1/4” at all times.

  • If smoking occurs, use a candle snuffer to extinguish the flame, trim wicks, remove trimmings, then relight.

  • Never move candles when lit.

  • If a wick becomes too short to light, carve away enough wax to expose the fresh wick, then trim 1/4" off the top of the candle and burn the candle to reform its appearance

  • In an emergency, never try to extinguish flame with water, use baking soda to extinguish the flame.

  • Store candles in a cool, dry place to avoid color fading, melting or cracking. Keep candles out of direct sunlight to prevent fading and warping.

  • Handle with care. Avoid glass-to-glass contact and do not use if the jar is cracked, chipped or scratched. Do not refill with wax.

  • Never allow the wick's flame to touch the jar, as it can cause breakage and become hot to the touch. Handle with care. 

  • If the wick 'falls' or is off-center extinguish the flame, and then use a bent paper clip to re-center the wick, then relight.

  • To minimize wax left on the sides of the jar, follow the burn time suggested for your specific candle.

  • To prevent possible heat damage to the counter/surface discontinue use when 1/2" of wax remains.

  • Extinguish any lit candle before using as a massage oil candle. Please refer to the directions on the bottom of your Aromatherpy candle before using.

**Follow all directions provided with candles, candle accessories, & air mist. If you receive any unsafe products from us, please contact Customer Service.

Candle Safety

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